| Features |
| Business Features |
IVR |
Music on Hold |
| Queue |
MOH Playlist & Streaming |
| Ring Group |
PIN List |
| Operator Panel |
Monitor Call Status (Inbound/Outbound) |
BLF Support |
| Monitor Presence Status (Extension, Ring Group, Queue, Parking Slot) |
LDAP Server |
| Drag & drop Dispatch Call |
T.38 Fax |
| Advanced Call Control |
Remote Extensions |
| Blocked & Allow Numbers |
Business Hours & Holidays |
| Paging & Intercom |
Emergency Number |
| Custom Prompts |
Emergency Notification |
| Distinctive Ringtone |
CDR & Basic Reports |
| Telephony Features |
AutoCLIP |
Caller ID |
| Call Routing |
Conference Rooms |
| Call Forwarding |
Speed Dial |
| Call Monitoring (Listen/Whisper/Barge-in) |
Dial by Name |
| Call Parking |
DNIS |
| Call Pickup |
DID (Direct Inward Dialing) |
| Call Recording |
DND (Do Not Disturb) |
| Call Flip |
DOD (Direct Outward Dialing) |
| Call Switch |
CID-based & DID-based Call |
| Call Transfer (Attended & Blind) |
Allowed/Blocked Number |
| Call Waiting |
Concurrent Registration for IP Phones |
| Call Center |
Switchboard-type Queue Panel |
| Real-time Metrics on Wallboard |
| SLA for Performance Measurement |
| Insightful Call Center Reports |
| Queue Callback for Reduced Call Abandonment |
| Administration & Security |
Web-based Management Portal |
Built-in SMTP Server |
| Graphical Dashboard |
Network Drive |
| Auto Provisioning |
AMI |
| Bulk Import & Export (Extension, Trunk, Route, Contacts) |
Remote Management |
| Extension Directory |
Hot Standby |
| Group & Organization |
Security |
SRTP & TLS Call Encryption |
| User Role & Permissions |
Password Policy Enforcement |
| Operation Logs |
Auto & Static Defense |
| Event Logs & Notifications |
IP Blocklist |
| Backup and Restore |
Country Allow/Block List |
| Troubleshooting |
Outbound Call Frequency Restriction |
| Unified Communications |
Linkus UC Clients |
Web Client |
Voicemai |
Voicemail Transcription |
| Mobile Client (iOS & Android) |
Group Voicemail |
| Desktop Client (Windows & MacOS) |
Voicemail to Email |
| Google Chrome Extension |
Pop-up URL |
| Native Contact Management (Personal Contacts, Company Contacts) |
Microsoft Teams Integration |
| Presence |
Headset Integration |
| Audio Conferencing |
| WebRTC Audio Ca |
| Function Keys on Web Client |
| CTI |
| Select & Dial with Hotkey on Desktop Client |
